Right Hemisphere
View all Case studies
Right Hemisphere is leading the way in the global US$2 billion
enterprise-level visual communications and publishing market, and
is achieving significant cost advantages from locating their
research and development team in New Zealand.
Corporate giants Nike, Boeing and Chrysler are among those
who have chosen Right Hemisphere's solutions to help them
synthesize, compress and re-purpose valuable design content for
wider use in a 3D format. Think 3D versions of product catalogues,
training documents, technical documentation and manufacturing
instructions.
"We help companies extract information from the engineering
environment and use it for communications of all types within their
company, with suppliers, with customers, with service
people…keeping the information co-ordinated and linked back to
engineering design changes," explains Right Hemisphere President
and Chief Technical Officer Mark Thomas.
The company, founded by Thomas in 1997, shifted its headquarters
from Auckland to San Ramon, California two years later - a decision
that has proved vital to its success.
"The companies with the most valuable data and the biggest
problems to solve are typically automotive, aerospace and heavy
manufacturing in North America. It's been critical to go after a
global market, to be able to put direct sales and support and
decision making right next to the key customers," says Thomas.
Cultural and cost benefits to NZ R&D
base
While the company is headquartered in the US alongside most of
its key customers and backers, it has retained its research and
development in Auckland - a decision that is delivering significant
cost advantages.
Thomas estimates an approximately 30 percent saving across
the whole of business compared with carrying out research and
development in the US. This includes the cost of managing the
development process - a vital consideration if drawing comparisons
between New Zealand and other countries offering lower cost
outsourcing options.
Thomas says the company's analysis has showed that while
outsourcing may initially look attractive in these other countries,
middle management costs tend to skyrocket when dealing remotely
with differences in language and culture.
In contrast, New Zealand's English speaking culture is closely
aligned with the United States, and combined with its expertise,
makes for a cost-effective solution.
"Managing resource from the US and managing communications in
both directions is obviously a little easier between a unified
development in New Zealand versus some other places that are more
well known for low cost programming," says Thomas.
This close understanding between Right Hemisphere's two main
locations has helped the company flourish, despite different
regulatory environments and time zones. Staff numbers have grown
from around a dozen people in 1997 to 90 currently working across
its operations, and in 2008 the company opened an office in Germany
to service its European market.
Thomas says the growth of the enterprise-level visual solutions
industry will, however, depend on companies realizing the
competitive advantage 3D solutions offer for global operations.
But, he believes the future is bright.
"It's about a $2 billion per year opportunity at the moment and
it's growing fast," he says.
And, he says Right Hemisphere's plan for its future in this
space is to remain out front as the market leader.