US Fortune 500 company learning from New Zealand

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02 February 2012

US insurance giant Northwestern Mutual has signed up for a year of Christchurch-based Roleplay's e-learning software.

Image: ©Northwestern Mutual

Roleplay founder John Jackson said the company, which is considered something of a pioneer in the e-learning industry in New Zealand, broke into the US after Joe Ganci, a well-known e-learning product reviewer, gave Roleplay the thumbs-up in August last year.

Northwestern Mutual contacted the Christchurch company soon after and has taken an annual subscription.

The interactive e-learning software that Northwestern Mutual has subscribed to helps train staff through roleplaying real life simulations. The software is hosted online, which means anyone licensed to sign in can access their system anywhere with an internet connection.

Participating learners are placed in situations tailor-made to their work environment. They have to make decisions, and the situation changes based on the decisions they make.

It is called scenario-based learning and simulates real life, and real life results.

The scenarios are often game-like and the learner has to interact within the scenario.

It can be adapted to any type of training, Jackson said, although it is used most often to teach soft skills like communication skills or procedural compliance skills.

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